FREQUENTLY ASKED QUESTIONS
1. WHY IS IT BETTER TO HIRE US FOR BOTH PHOTO + FILM?
Simply put: we are a team. We have learned how to work together as a team we know each others’ strengths and use them to create the best client experience as well as creative work. The end goal is always to provide our couples with photographs that look like they were taken right out of the film and films that look like a collection of moving stills. Being married has allowed us to truly understand our couples in a completely new way and we have found that they are able to identify with us in a much deeper level because of this.
2. HOW DOES IT WORK IF WE HIRE YOU FOR BOTH PHOTO + FILM?
Pablo focuses on producing incredible high end cinematic films while Dani specializes in modern editorial photography. But when you hire us for both photo + film, we come as a team of four - two photographers and two filmmakers. This allows us to have full coverage at all times!
3. WHAT’S THE BOOKING PROCESS?
First, fill out the submission form in our Contact Us tab! Then, we’ll guide you as you select the perfect collection for your day. All we require to officially book us is a signed contract and a 50% deposit. Everything is done online through your personal and private Client Portal!
4. DO WE HAVE LIABILITY INSURANCE?
Yes we do! If your venue requires your vendors to have liability insurance, count on us that we are ready to send that over as soon as they ask you for it.
5. DO YOU RECOMMEND DOING AN ENGAGEMENT SESSION?
We love engagement sessions because they allow us to get to know you and for you to get comfortable with us, that way the day of the wedding, you know how to work that camera. You can also use these to decorate your homes and your weddings! They also are great to send as your Save The Dates!
6. DO WE TRAVEL?
Yes we do! We love when couples take us to new places! Please note that travel expenses are NOT included in any of our collections. We can, however, create a custom destination collection designed perfectly for your wedding, keeping in mind any budget restrictions you might have. Please email us at email@example.com for more information!
7. WHEN DO WE RECEIVE THE FINAL WORK?
For photo, you are looking at about 4 to 5 weeks after the wedding date to receive your fully edited gallery (previews will be sent way before that). For film, turnaround times vary but the estimated timeframe is anywhere from 4 to 6 months, depending on the collection and the length of the final film. If your collection included a teaser, you would definitely be receiving that before the final film!
8. DO WE OFFER PRINTS/ALBUMS?
Starting in 2020, we will officially be offering both prints and albums via our online gallery delivery system! But if you are interested in purchasing an album or prints, please let us know and we’ll be sure to help you out make this happen.